While we might not have a crystal ball, it’s safe to say that several trends are poised to reshape the field of social media marketing. The social media efforts for all stores are managed centrally, which used to be time-consuming and resource-draining for their marketing team. Again, they used the Brandwatch suite to make sure everyone was on the same page.

We can have a chat about your unique business and goals and discuss how social media could fit into your existing strategy, along with how it can help you achieve your goals. See how your brand can level up by requesting a no-obligation proposal today. LinkedIn is a professional network that people use to search for and promote jobs, share industry insights, and learn more about a company’s culture and work environment.

To create buzz and generate interest, they could leverage social media platforms to showcase their product through captivating images or videos. Additionally, they could collaborate with influencers or bloggers in their industry to reach a wider audience and gain credibility. In conclusion, social media marketing is a powerful tool that businesses can use to promote their brand, connect with their audience, and achieve their marketing goals. By leveraging the advantages of social media marketing and addressing its challenges, businesses can create impactful campaigns that drive results. You can also use this information to test different posts, social marketing campaigns, and strategies against one another. Constant testing allows you to understand what works and what doesn’t, so you can refine your social media marketing plan in real time.

A Beginner-friendly Guide To Google Ads For 2024

Talkwalker’s social data library includes more than 150 million sources and measures engagement volume, reach, sentiment, and more. With more than 50 advanced filters, you can segment your social data and understand the full impact of your online conversations. Tools like Google Analytics and Hootsuite Advanced Analytics track website traffic generated from social media, conversions, email sign-ups, and ROI for both organic and paid social media campaigns.

Stay With Your Targets Or Go Wide

The study used data from 111 sales professionals involved in B2B industrial selling to test the proposed hypotheses. It was found that a salesperson’s use of social media will have a positive effect on information communication, which will, in turn, lead to improved customer satisfaction with the salesperson. Also, it was investigated that information communication will be positively related to responsiveness, which impacts customer satisfaction. The topic of social media in the context of B2B companies has started attracting attention from both academics and practitioners. This is evidenced by the growing number of research output within academic journals and conference proceedings. Thus, this study aims to close this gap in the literature by conducting a comprehensive analysis of the use of social media by B2B companies and discuss its role in the digital transformation of B2B companies.

If you’re using Buffer, social media insights become easier and more accessible. Buffer tells you the best time to post, the best type of post, and the best frequency to post specifically for your own social media strategy. Whatever it is, your social media efforts must work in the same direction as your broader business objectives. Because as social media marketers, impacting the bottom line is crucial to prove the impact of your social media strategy and show a positive ROI. Launching a company website is the first step in digital marketing for many businesses.

Twitter has lost approximately 32 million users since Elon Musk purchased the platform in 2022. TikTok didn’t even come on the international scene until 2017, but now has more than 1.7 billion monthly active users. Digital marketers need to remain attentive to social media channel changes. Of course, customer service metrics are not just about response times and response rates.

You need to know creative ways to promote your business on social media so people will bite, and you need to know how to carry out a well-informed strategy. But even if there are some initial bumps in the road, the benefits are too good to pass up. Here, we’ll show you what social media marketing is, explain why your business should be on social media, and give you valuable strategies and tips that won’t require much time, money, and effort. Share informative posts, fun content, behind-the-scenes glimpses of your brand, and user-generated content. This balance of informative, entertaining, and promotional posts keeps your audience engaged without feeling like they’re being sold to at every turn. When you post too rarely, you risk losing visibility in your followers’ feeds, as the social media algorithms prioritize active accounts.

As a result, social media use by B2B companies can lead to business and societal changes. TikTok created the first short form video format that was so successful, the other platforms had to follow suit. Our SMM Thai services will help you tap into that market and put your brand in front of thousands with high-value, entertaining TikToks- and we don’t mean with TikTok dances. We know how to create short video content for your brand that makes sense, resonates with your audience and drives results.

In the third quarter of 2024, WhatsApp Business had 966.5 million monthly active users. While Instagram focuses on visuals, X (formerly Twitter) focuses on words. Social media is always evolving, so I think it’s important to periodically check in and make sure your strategy is still effective. This could be monthly, quarterly, or annually, depending on your business needs and resources.

The content should align with the interests of your target audience and be customized for each platform. Consistently updating your content ensures your brand remains top-of-mind for your followers. To truly stand out and build a brand, strategic marketing efforts are essential. Each social media platform comes with its own voice and environment. However, your brand and identity must remain the same, regardless of where you post.

Whether it’s email campaigns, SEO efforts, or offline events, a cohesive and consistent brand message across channels amplifies impact. This holistic approach ensures that audiences receive a unified brand experience, irrespective of the touchpoint, enhancing recall and engagement. Instagram, with its visual-centric nature, demands high-quality imagery, while LinkedIn, a professional network, values insightful articles and industry news. It’s crucial to understand and respect the unique characteristics of each platform, only then can brands craft content that resonates, engages, and drives action. It’s this nuanced approach that differentiates successful campaigns from the rest. To develop content that attracts and inspires your target audience, you need to find out who they are and what resonates with them.

Another great way to increase engagement rates is to ask existing followers to make content, which is called user-generated content. For example, ask people to repost content by tagging you or using a specific hashtag. If people use your products, ask them to upload testimonials and feature the best ones on your social media profile. Your social media marketing strategy must align with the company’s overall digital marketing philosophy and existing digital presence.

Use that to experiment and refine your approach over time, and you’ll be ready to evolve your tactics over time based on what the data reveals. The goal is to create content that not only engages your audience but also performs well in search results so that you make sure your content reaches an even wider audience. That diverse content we mentioned earlier is key to maintaining engagement. Instead of relying solely on still images or short videos, aim for a variety of formats such as infographics, surveys, and tutorials. Direct engagement with potential customers also plays a crucial role.

We’ve broken down the 21 key social media metrics you need to keep an eye on into six different categories to help keep you organized. Follow along to get a better understanding of each metric and how to track it. To help narrow down your social media reporting to the most important data, we’ve selected the top 21 social media metrics you need to track to understand your social success and where you can improve. Visual content has a higher chance of getting appreciated on social media pages. You should also include images to make them highly effective and interactive. You can also use tools like Google Analytics and Hootsuite Advanced Analytics to measure results across networks from a single dashboard.

One source for getting stats on the biggest social media platforms is direct from company statements and earning announcements. However, these can be misleading based on different definition of ‘active users’. So, a panel source such as GWI here reported via DataReportal gives a better comparison. However, there are more advanced tools beyond the built-ins, such as Google Analytics, that offer in-depth statistics for website traffic in real time. These allow you to study the behavior of people visiting your website from social media channels. First, identify your target audience, their interests, and consumption behavior.

While digital marketing spans the whole internet, social media marketing focuses on the world’s most popular social networking sites. No matter how compelling your content or how well-crafted your social media marketing strategy may be, real progress can only be measured by data. Careful tracking of your social media efforts can also allow you to make some improvements in your strategy in the future.

Some of the most popular platforms have become such an integral part of our lives that we are willingly telling the world about our needs, preferences, problems, and burning desires. Nowadays, it’s becoming clearer every day that social media is one of the most powerful marketing tools businesses have ever seen. By regularly posting informative content and engaging with professionals in the industry, the firm can build trust and credibility among potential clients. This, in turn, can lead to increased visibility, referrals, and ultimately, new business opportunities. Hootsuite Listening tracks their moves, with 1/3 of brands in 2024 relying on it to stay ahead of trends.

Influencers often drive discussions across various platforms, including Discord communities. If you’re looking to build an engaged community, buying Discord members can help kickstart your server and establish credibility. The good news is you’ve already taken the first step in pillar development. Your previously set business goals will now inform a list of potential content pillars. You’ll want to settle on 3-5 content pillars, so make a healthy list of reasonable topics that further your business goals.

The result of fueling the top of your marketing funnel is nurturing them until they exit the bottom of your funnel as a customer. Our social media marketing services are best paired with our social media advertising services to ensure this conversion happens. You can’t convert people who don’t exist in your funnel (or people who don’t know that you exist!) Our organic social media services help put your brand in front of the right people by the masses. X (formerly known as Twitter) is known for its current nature and short messages. People follow brand accounts on Twitter for their expertise and the unmatched value that they share.

Make time to look at your strategy and the data that’s come from executing on it. The social media platforms you choose should align with your industry and audience, what you plan to post, and overall goals. Remember how social media users check in on six to seven social media platforms per month? These stats illustrate the broad and complex multi-platform landscape facing social media marketers. And these major changes in search mean it’s now crucial for marketers and small businesses to understand current social media trends and evolving user behaviors on these platforms. Our carefully curated list of 2025 social media statistics provides a vital snapshot of the current social media landscape.

However, with an intuitive social media management solution, this daunting task can become easy as pie. According to Amy, Penn State Health’s social team was able to build custom reports faster and more efficiently, such that the time to build customer reports dropped by nearly 70%. They also reduced errors by 80% and troubleshooting turnaround time from 3-5 days to within an hour. Sprout’s AI tools have made a difference in how Penn State Health’s social team creates brand content. “I appreciate that Sprout gives several options when generating text. I’m sometimes pulling from this piece and adding it to another, or it just inspires a wholly separate thought and I’m writing something entirely different.

You can then pull your graphs and data from your spreadsheet into a documented report that you can share with your team. Create a one-question survey asking your customers to rate their satisfaction with your customer service and send it via the same social channel used for the service interaction. Again, there’s nothing to calculate here—just import the data from your social network’s analytics. Knowing a customer’s lifetime value for your business or even the average order value will help you put this number in an important context. UTM parameters are the key to making your social conversions trackable. Learn how they work in our blog post on using UTM parameters to track social success.

Learn how content marketing statistics have shifted in this ever-evolving landscape of content types and platforms vying for relevance in the marketplace. Social media marketing is constantly evolving, making it challenging to get it right on the first try. Each campaign offers valuable feedback that you can track to implement in future marketing efforts. Each platform constantly has new trends emerging in the form of popular memes, audios, and more. Trends are particularly valuable on short-form video apps like Instagram, TikTok, and YouTube Shorts to catch consumers’ attention. Starting any marketing strategy with a clear sense of direction is essential.

Social media advertising is a form of digital advertising in which advertisers pay to reach their target audiences on a social platform, like Facebook, Instagram, TikTok, LinkedIn or X. That’s because adding a budget to your social strategy guarantees your social content will get in front of the people you want to reach. Plus, you can be very specific about which markets you want to target and how much you’re willing to spend compared to traditional advertising.

Just make sure that you follow through and deliver what they ask for. Consistency also helps keep your content on-brand even if you have multiple people on your social media team. Plus, pushing creative boundaries in content creation can help your social strategy soar. According to our 2025 Social Media Trends survey, 25% of respondents said that most of their social content is entertainment-driven. Before you focus on growing your social media presence, take stock of what’s already working — and what isn’t. List audience demographics like age, location and interests using our free buyer persona template, and include this info on your target audience in your Hootsuite strategy doc.

This involves sharing valuable content, responding to comments, actively participating in conversations, and building relationships with your followers. Creating a sense of community and fostering genuine interactions can strengthen brand loyalty and attract new customers. Over the past decade-plus, social media platforms have produced their own universe of celebrities.

Here’s a comprehensive guide to creating content pillars for social media (with a handy template). A clear picture of your ideal customer is crucial when building your social media marketing strategy. Your social media marketing strategy is not a one-and-done process — it’s a plan that should be regularly tweaked and iterated upon. So, instead of thinking of the above steps as a to-do list to move through, visualize them as a cycle, like the flywheel below. Sponsored content differs from traditional advertising because it aims to fit in with the regular content on a given social media platform. Once your social media marketing gets going, you might have trouble remembering what posts are going on what platforms and when they’re appearing.